Austria
Finland
Germany
Ireland
Italy
Netherlands
Spain
Sweden
Switzerland
United Kingdom
Europe
Australia
Hong Kong
New Zealand
Singapore
USA
DUAL is more than just a workplace
Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.
Our core values dictate how we live and work. We are a group with independence and people at its heart. DUAL attracts talented individuals who create a unique culture.
Since our business was founded in 1998, we have been employee-owned and driven by entrepreneurial spirit, and our teams around the world are working together to challenge the insurance status quo.
With market-leading market presence in 21 countries, we’re a truly global organisation. But our real strength lies in our local teams, whose knowledge of their market helps them better understand and meet our clients’ needs. We empower our people to develop products, services and processes that deliver consistently.
The numbers say it all...
Take a look at some of the standout results from our People Survey 2022
Stability
For 25 years we have been building strong relationships with capacity providers. Giving us great momentum for growth and expansion.
85% would recommend DUAL as a great place to work
88% say their manager genuinely cares about their mental and physical wellbeing
82% have fun at work
What is it like to work at DUAL?
People join us for lot of different reasons, but they all stay for the same one: our culture.
Find out why our people feel proud to work at DUAL.
''The opportunities, professional and personal support I have received, and people first culture is why I have stayed in the Group since graduating in 2016. No day is ever the same at DUAL, and that’s what makes it exciting!''
''From the first day at DUAL, management have actively communicated with me on how my vision on personal growth can be aligned with that of the business. Being part of a dynamic company, means I can be flexible and maintain a healthy work-life balance, and remain empowered to take personal responsibility to deliver the best possible outcome. I feel recognised every day for the work I do, through real time feedback. A collaborative and innovative work culture makes me feel safe and respected when sharing ideas and opinions. I had joined DUAL to find a sense of belonging and I can say that I now truly feel it.''
''DUAL is a unique place to work, there is continuous growth and change. Feedback and new ideas are welcomed and enacted, so that we can further improve the industry culture. I have a fantastic work-life balance where I am able to manage my own time in order to deliver my objectives. I also volunteer regularly, go to the gym and protect my non-working hours.''
''Working at DUAL is fast-paced, interesting and rewarding. I get to work with a great team dealing with interesting challenges each day, and no two days are the same which ensures I’m always developing new skills.''
Voted a 4-star MGA in the 2024 Insurance Times MGA Survey
Your benefits
Family leave
We support our employees during all life events, whether that’s time off for dependents, enhanced parental pay or coaching to support our employees back to work from extended leave.
Health and wellbeing
We understand that for employees to give their best they have to be feeling their best. Through private medical insurance, holiday buy, subsidised gym membership, menopause support and our critical illness benefit we know a little can go a long way.
Employee Assistance Programme
Our employees health and wellbeing is a top priority and together with access to our Thrive App, our Employee Assistance Programme provides 24/7 confidential independent advice to employees that need that extra support and guidance.
Volunteer leave
We recognise the importance of giving back to our communities and to align with our CSR and charity commitments, DUAL offers two paid days of volunteer leave per year for employees to volunteer their time for a cause of their choice.
Additional benefits
Long service recognition policy
We recognise our employees loyalty, hard work and commitment and therefore offer awards to our employees at every five year anniversary, whether that be additional days annual leave, an experience voucher, shares or even a sabbatical.
Employee Referral policy
Our employees are the experts at explaining why DUAL is a great place to work so if they make a successful referral we recognise this by giving them a bonus once their referral has passed their probation.
Professional Qualification Policy
We recognise the value of continuous development and as such DUAL provides financial support for employees who are completing educational courses, diplomas and degrees etc and provide paid study leave for courses, revision and exams.
Maternity and Paternity Leave Policy
Our employees benefit from enhanced Maternity and Paternity pay.
- Maternity: 26 weeks full pay
- Paternity: 4 weeks full pay
Our Group
Find out more about:
DUAL Group is part of Howden Group, an international insurance group with employee ownership at its heart. Howden Group was founded in 1994 and operates in 50 territories and employs over 14,500 people.
Take a look inside our offices
Want to get a taste for what it's all about?
With our partners The Princes Trust and LIIBA, we’re offering a two-week programme which could lead to a 12 week paid internship. After that, the possibilities are endless.
We can create new roles for the right people.
If you want to hear about future opportunities in the Group, introduce yourself!
